Privacy Policy

Introduction

Garavio helps auto repair shops manage customers, vehicles, appointments, and repair jobs. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. We value your trust and take data protection seriously.

Information we collect

We collect the information you provide when you create an account and use Garavio:

• Account details: name, email address, and password (stored securely via our authentication provider).
• Workshop information: business name and basic settings.
• Customer data: names, phone numbers, and other contact details you enter.
• Vehicle data: registration numbers, make, model, year, VIN, and mileage.
• Appointment and job data: dates, descriptions, notes, and status updates.
• Service history: repair records linked to vehicles and customers.

How we use information

We use your data to provide and improve Garavio:

• To run the app and let you manage your workshop data.
• To keep your account secure and respond to support requests.
• To fix bugs and improve performance.

Garavio does not sell user data. We do not use your data for advertising.

Customer and vehicle data

You control the customer and vehicle data you enter into Garavio. This data is tied to your workshop and is not shared with other workshops or third parties. We only access this data when necessary to provide support or fix issues you report.

Data storage and security

Garavio stores data in secure cloud infrastructure with encryption at rest and in transit. Access to data is protected by authentication and row-level security rules that isolate each workshop. We use industry-standard security practices, but no system is completely immune to risk.

Email and contact information

We use your email address for account-related communication, such as login confirmations and security alerts. If you contact us at contact@garavio.com, we keep that correspondence only as long as needed to resolve your request.

Cookies and analytics

Garavio uses essential cookies to keep you signed in and maintain your session. We do not use third-party analytics or tracking cookies at this time.

Data retention

We keep your data for as long as your account is active. If you delete your account or specific records, we remove them from active storage promptly. Some data may remain in backups for a limited period for recovery purposes.

User rights

You can access, update, or delete the data you enter into Garavio at any time through the app. You may also request deletion of your entire account and associated data by contacting us at contact@garavio.com.

Contact

If you have questions about this Privacy Policy, please contact us at contact@garavio.com.